Privacy Policy


Confidentiality and security are of the utmost importance to Edlex SRL (hereinafter referred to as Edlex SRL or we or us), whose registered office is at 1380 Lasne, Belgium, company number BE 0765.744.823. We make every effort to ensure that our technical and organisational measures in place respect your data protection rights.

This Privacy Policy describes our rules regarding the management, processing and storage of personal data submitted in connection with our services. The term "personal data" refers to information relating to an identified or identifiable natural person.



By registering for our services or completing a contact form on our website, you agree and accept that Edlex SRL may collect, process, store and/or use the personal data submitted in accordance with the rules set out below.

By giving us your consent, you also retain the right to rectify, forget and/or delete your personal data.


Personal data collected

Details of the data controller

Personal data is collected on our site by Edlex SRL. The contact details of the data controller are given at the end of this document.


Data collected on the site

When you register for our services, the following data is collected and processed: email address, title, first name, surname, if applicable, password, postal address, telephone number, IP address(es) and domain name. When you use our services, the following data is collected and processed: connection data and browsing data where you authorise it, order history, complaints, incidents and correspondence on our site. Some data is collected automatically as a result of your actions on the site (see the paragraph on cookies below).


Purposes of processing

The main purpose of collecting your personal data is to provide you with a safe, optimal, efficient and personalised experience. To this end, you agree that we may use your personal data to:

·       to provide our services and facilitate their operation, including by carrying out checks on you in order to do so;

·       resolve any problems in order to improve the use of our site and our services ;

·       personalise, evaluate and improve our services and documentation ;

·       analyse the volume and history of your use of our services ;

·       inform you about our services and those of our partner companies ;

·       comply with our legal and regulatory obligations.

For our newsletters and other e-mails we process your personal data on the basis of the explicit consent you have given to this effect. You can easily unsubscribe by following the unsubscribe links in each of these emails.

Although it is not systematic, we can analyse and track the various rates (e.g. click-through, open and bounce rates) and the number of emails sent in order to measure the performance of our email campaigns.


Recipients of your data

Your personal data collected on the site is intended for Edlex SRL's own use and may be passed on to subcontracting companies that Edlex SRL may call upon in order to provide its services. Edlex SRL ensures compliance with data protection requirements for all its subcontracting companies.

Under no circumstances will Edlex SRL transfer your personal data to third parties for marketing purposes.

In addition, Edlex SRL does not disclose your personal data to third parties, unless

 (1) you request it or authorise its disclosure.

 (2) disclosure is required to process transactions or provide services you have requested;

 (3) Edlex SRL is compelled by a governmental authority or regulatory body, in the event of a judicial requisition, subpoena or any other similar governmental or judicial requirement, or to establish or defend a legal claim; or

 (4) the third party acts as an agent or subcontractor of Edlex SRL in the performance of the services.


Your data protection rights

In accordance with the European General Data Protection Regulation 2016/679 (GDPR), you have the right to access, rectify and delete your personal data, which you can exercise by sending us an e-mail to

Your requests will be processed within 30 days. We may ask that your request be accompanied by a photocopy of proof of identity or authority.

You retain the right to lodge a complaint about a breach of your data protection with this supervisory authority.


Data Protection Authority

Rue de la Presse 35 - 1000 Bruxelles



As a general rule, Edlex SRL uses cookies to improve and personalise the site and/or measure its audience. Cookies are small files stored on your computer's hard drive when you browse the Internet, particularly our sites. A cookie is not used to collect personal data without your knowledge but to record information relating to your browsing on the site which may be read directly by Edlex SRL during your subsequent visits and requests on the site.

If you choose to refuse all cookies, your browsing experience may be reduced when accessing certain pages of the site. The cookies used by Edlex SRL are intended to enable or facilitate communication, to enable the provision of services requested by users, to recognise users on subsequent visits, to secure payments that users may make, to record the language spoken by users or other preferences necessary for the provision of our services.

Our company also uses analysis and tracking tools (Google Analytics anonymously) to measure data on websites and digital data to obtain an overview of customers, carry out analyses of the browsing experience to improve content and send targeted advertising.

By default, cookies are not automatically installed (with the exception of cookies required for the operation of the Edlex SRL site and services, the installation of which is indicated by a banner). In accordance with applicable regulations, Edlex SRL will require your authorisation before installing any other type of cookie on your hard drive. To avoid any inconvenience caused by these systematic requests for authorisation and to enjoy uninterrupted browsing, you can configure your computer to accept cookies from Edlex SRL or we can memorise your refusal or acceptance of certain cookies. Browsers accept all cookies by default.

When you access third party sites Edlex SRL accepts no responsibility for the possible use of cookies by these third parties. For further information, we advise you to consult the policies on the use of cookies on these advertiser or third party sites.

Cookie name Source Objective Further information
PHPSESSID Edlex SRL This session cookie assigns an identification number to each visitor so that they can navigate the website correctly.  
_ga Google Analytics These cookies are used to collect information about how visitors use the website. We use this information to compile reports and to help us improve the website. Cookies collect information in an anonymous form, including the number of visitors to the website, where visitors came from and the pages they visited.
_gat Google Analytics These cookies are used to collect information about how visitors use the website. We use this information to compile reports and to help us improve the website. Cookies collect information in an anonymous form, including the number of visitors to the website, where visitors came from and the pages they visited.
_gid Google Analytics These cookies are used to collect information about how visitors use the website. We use this information to compile reports and to help us improve the website. Cookies collect information in an anonymous form, including the number of visitors to the website, where visitors came from and the pages they visited.



Edlex SRL collects your personal data for the purposes of fulfilling its contractual obligations as well as information on how and how often you use our services and we store this data in active databases, log files or other types of files for as long as you use our services.

You will be able to access your personal data for as long as your account remains active and for a period that may vary depending on the type of data concerned.



The hosting servers on which Edlex SRL processes and stores the databases are located exclusively within the European Union.

Edlex SRL will inform you immediately, insofar as we are legally obliged to do so, in the event of a request from an administrative or judicial authority relating to your data.



As part of its services, Edlex SRL attaches the utmost importance to the security and integrity of its customers' personal data.

Accordingly, and in compliance with the RGPD, Edlex SRL undertakes to take all necessary precautions to safeguard the security of the data and in particular to protect it against accidental or unlawful destruction, accidental loss, alteration, unauthorised distribution or access, as well as against any other form of unlawful processing or communication to unauthorised persons.

To this end, Edlex SRL implements industry standard security measures to protect personal data from unauthorised disclosure. Using industry-recommended encryption methods, Edlex SRL takes the necessary steps to protect payment and credit card information.

Furthermore, in order to prevent unauthorised access and to ensure the accuracy and proper use of data, Edlex SRL has put in place appropriate electronic, physical and managerial procedures to safeguard and preserve the data collected through its services.

Even so, no one can consider themselves completely safe from a hacker attack. For this reason, in the event of a security breach affecting you, Edlex SRL undertakes to inform you as soon as possible and to make its best efforts to take all possible measures to neutralise the intrusion and minimise its impact. In the event that you suffer damage as a result of the exploitation of a security vulnerability by a third party, Edlex SRL undertakes to provide you with all necessary assistance so that you can assert your rights.

It should be borne in mind that any user, customer or hacker who discovers a security vulnerability and exploits it may be subject to criminal sanctions and that Edlex SRL will take all measures, including filing a complaint and/or taking legal action, to protect the data and rights of its users and itself and to limit the impact as much as possible.



Edlex SRL reserves the right to modify this Privacy Policy at any time, in particular in application of changes to the laws and regulations in force. Any changes will be notified to you via our website or by email, wherever possible at least thirty (30) days before they come into force. We recommend that you check these rules from time to time to remain informed of our procedures and rules concerning your personal information.



If you have any questions, please visit our contact page You can also contact us by email at